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[Hedonistic1]

While making my first sith PC case for Willie i had lots of trial and error. One of those errors was drilling a hole into some plastic on the case in the wrong location.

I e-mailed Corsair and told them i had broken it while moving things around in the house. I asked them what the part number may be and for a price so i could order one.

The follow up emails went like this.
Corsair " Sorry to hear this happened, can you provide a picture of the damage so we can make sure to quote you the right part?"

Me " Sorry no photo right now but here is a picture i found of the exact part i need."

Corsair " do you have the black graphite or the white?"

Me " i have the graphite version."

Corsair " please give us you address information"

me " here you go 16315..........."

Corsair " Your part shipped out on Friday, thanks for your support."

So basically Corsair is sending the part i need for free!!!!!!!!! I am still in shock as i have never dealt with a company like this before, i had completely expected the run around or an idiotic price on the part. This makes me want to buy more Corsair products. I feel with customer support like this i want to support them as well and i encourage anyone i know to support them as well.

[Andy]

That is pretty damn cool.

[Hedonistic1]

Just got the part in the mail today and it is exactly the part i needed.